Category Archives for "Uncategorized"

Guest: Michael Bungay Stanier, author of The Advice Trap

Michael Bungay Stanier is the author of The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever, the best-selling coaching book of this century. Written for time-crunched managers, parents or friends who want to be a little more coach-like, it’s about discovering a ”different way of being with people.”

In 2019, Michael was named the #1 thought leader in coaching, and was shortlisted for the coaching prize by Thinkers50, the “Oscars of management”.  

Michael’s new book is The Advice Trap: Be Humble, Stay Curious, and Change the Way You Lead Forever. In our interview we chat about how to tame your Advice Monster and what it takes to stay curious just a little bit longer with the people around us, every day. 

What Brene Brown has done for vulnerability...Michael Bungay Stanier has done for curiosity."
 -- Tom Kolditz, PhD, Brigadier General, Director, Doerr Institute

SHOW NOTES

Take the Questionnaire: What's Your Advice Monster? 

Are you inclined to Tell-It? Do you have a penchant for Save-It? Or is Control-It your BFF? Take the questionnaire to discover which of the three Advice Monster personas is strongest in you. Less than 10 minutes to complete, and you’ll get a detailed report including a list of tactics to help you tame your particular flavor of Advice Monster.

Cheat Sheets

Take advantage of these download resources at: GetTheGoodstuff    >> How to Ask a Question Well
                                            >> How to Interrupt Someone
                                            >> How to Be Appreciative
Put these sheets somewhere you’ll see them regularly, practice, and change the way you lead forever.

The 7 Essential Coaching Questions

By saying less and asking more—you can change your way of being with people...and get better outcomes.
 >> Get straight to the point in any conversation with
        The Kickstart Question
 >> Uncover new answers with The Awe Question
 >> Save hours of time for yourself with The Lazy Question,
        and hours of time for others with The Strategic Question
 >> Get to the heart of any interpersonal or external challenge
        with The Focus Question and The Foundation Question
 >> Spark insightful "Ahas" with The Learning Question

Don't Fall Into the Advice Trap

Michael & Marshall Goldsmith (America's #1 Coach by INC and Fast Company) discuss the Essential Coaching Questions featured in both his books.

Don't Miss "A Year of Living Brilliantly"...and More

Sign up for this free series:
52 teachers. 52 weeks. One short video per week.
You’ll be encouraged, provoked, challenged … and given
52 opportunities to build your own brilliant year.

More Transformational Questions

In the Interview, Michael shares a great article by Tim Ferris, author of The Four-Hour Work Week and Tribe of Mentors.
See what he says are the “17 Questions that Changed My Life.”  What might they do for you?

Connecting with Michael

To connect with Michael and for even MORE practical, actionable content to "stay curious longer" go to:  mbs.works/theadvicetrap

  • 3 weeks ago

Guest: Marshall Goldsmith, author of Triggers

Marshall Goldsmith is a world-renowned business educator and coach and leading expert in his field. His distinct ability to get results for top leaders has enabled over 150 CEOs, including the CEO of Ford Motor Company and the President of the World Bank, to achieve impactful change with his coaching

Marshall has authored 39 books, including NYTimes #1 best-sellers, Triggers: Creating Behavior Change That Lasts—Becoming the Person You Want to Be and What Got You Here Won’t Get You There. He has been awarded America's #1 Executive Coach by INC and the World's Most Influential Leadership Thinker by Thinkers 50. In In this episode, Marshall shares how to achieve lasting habit change for becoming the person we aim to be. He’s honest, he’s upbeat, and he’s deeply insightful.

SHOW NOTES

6 Leadership Tips from Ford CEO Alan Mulally 

It’s no wonder Ford Motor company went from economic distress to glowing profitability under Alan Mulally’s watch. He was warm-hearted and authentic, but he was also disciplined in putting systems in place to succeed in making hard changes. Hear Marshall describe his client in this episode, and see 6 Leadership Tips from Alan in this article.

Everyone Getting Better, Every Day

Marshall shares the powerful example of CEO Hubert Joly, his client who has installed a system at Best Buy where everyone in the company is clear on something in which they can improve. Talk to anyone and say, “What do you want to get better at?”...”You’ll hear, ‘My name is Pat and I want to be a better listener’.” When everyone in the company is getting better...that’s competitive advantage.

The Factors that Influence Overall HAPPINESS

Marshall and his daughter Kelly Goldsmith (PhD & Vanderbilt professor), collaborated on a survey of several thousand adults to uncover exactly what factors influence overall happiness. What they found? It has everything to do with where you point the finger when your attitude needs an improvement.
Download the article and survey results.

Up Your Game with Daily Questions

A cornerstone of Marshall's coaching practice, and a centerpiece of his book Triggers, is the 6-question practice. To support your own daily habit of asking yourself the right questions, try using this app for consistency and accountability.

Atul Gawande's The Checklist Manifesto shows the simple 
yet powerful result of adding structured accountability 
to what you do, citing it in 
Marshall's own book, Triggers..

Marshall cites How Women Rise as
a source of inspiration for making permanent, healthy change

One of Marshall's enduringly popular titles is What Got You Here Won't Get You There.  Marshall and Christy discuss the importance of personal "adult growth spurts" to address life's ever-changing challenges.

Moving from Feedback to Feed Forward

Marshall mentions the concept of "feed forward instead of feedback." This article explains how you can keep the focus of peer input on learning to be right rather than showing you were wrong. 

What's Your Mission?

Marshall, like many others, cites Peter Drucker as a foundational influence. He remembers Drucker telling him, "Our mission in life is to make a difference, not to prove how smart we are." To read about Peter Drucker's influence on organizations of all types, check out the Drucker Institute website.

"My mission is simple. I want to help successful people achieve positive, lasting change in behavior."

To connect with Marshall and his work go to:

marshallgoldsmith.com

Webcasts | Workshops | Articles | Books | Videos | Audio

  • a couple of months ago

Guest: Dolly Chugh, author of The Person You Mean to Be

Dolly Chugh delivered one of the 25 Most Popular TED Talks of 2018 for good reason. Author of the acclaimed The Person You Mean to Be: How Good People Fight Bias, she’s also an award-winning, tenured professor at the New York University Stern School of Business where she studies the psychology of good people and teaches MBA courses in leadership, management, and negotiations.

Dolly has been named one of the Top 100 Most Influential People in Business Ethics (along with Pope Francis, Angelina Jolie, and Bill Gates) by Ethisphere Magazine.

Prior to joining the NYU faculty, Dolly worked at Morgan Stanley, Time Inc., Scholastic, and Merrill Lynch. Dolly has degrees from Cornell University (B.A.) and Harvard University (M.B.A., Ph.D.)

SHOW NOTES

Dolly, a social scientist,  studies the psychology of “good people.”

We work hard to protect our good person image. Most of us think we have Credibility. Most of us believe we’re trustworthy, Dolly’s research explores how our desire to protect our “good person” image actually gets in the way of acknowledging areas where we can be even better.

Take the 10 minute Bias Test 

The Implicit Association Test (I.A.T) was designed by the world’s top 3 experts in unconscious bias. These Bias tests are FREE! Choose from a range of tests: Gender, Race, Sexuality, Age, etc. See if you have unconscious biases you didn’t even realize you had.

Growth Mindset

Dolly draws from Carol Dweck of Stanford University. Dweck’s book, Mindset, makes the distinction between a fixed mindset and a growth mindset. “Goodness” is not a fixed quality, but something that can be developed through focused effort.

Our Brain Makes Associations on Auto-pilot

Often our brain is on auto-pilot, making instant associations we don’t even realize we’re making, For example, if someone says “peanut butter and” ...it’s likely you’ll think “jelly”.

Headwinds and Tailwinds

We recognize a headwind, but rarely appreciate a tailwind. These winds are invisible, yet significant in their impact. A powerful illustration of the forces at play for different people in a given situation at work. Dolly attributes the concept to Debby Irving, who has a chapter by that title in her book: Waking Up White: and finding myself in the story of race.

"Your meetings will tell you what is happening in your organization"

Salesforce is at the forefront leading the way in understanding diversity and inclusion. Tony Prophet, Chief Equity Officer of Salesforce says one of their top strategies is to run better meetings. Notice:
-> Who was invited, who wasn’t?   -> Who got interrupted, who didn’t?
-> Who had air time, who didn’t?    -> Who received credit, who didn’t?

Leveraging the Diversity Advantage

Dolly refers to the work of Kathy Phillips, Director of the Center for Leadership & Ethics and Senior Vice Dean of Columbia Business School.  Here, she discusses small steps that have big impact on getting the leverage diversity can provide.

The Best Leaders Share Credit 

Abby Wambach, two-time Olympic gold medalist,  Women's World Cup champion and six-time winner of the U.S. Soccer Athlete of the Year award. When Wambach scores a goal, rather than bask in all the glory,  she points and puts the spotlight on the person who made the assist. Wombach shares wisdom about leadership and teamwork in her newest book, Wolfpack,  and her original memoir, Forward.

  • a few months ago

Guest: Steve Farber, author of Love is Just Damn Good Business

Work Life Balance Redefined - Love What You Do

View a video sneak preview from the full podcast interview where this acclaimed business author breaks out in song.
A must see!

Steve Farber - Long-time friend, former colleague and best-selling author,  joins me as a Guest on LeadersGetReal to talk about his brand new book, Love is Just Damn Good Business releasing September 6th.

Steve has been named one of Inc’s global Top 50 Leadership and Management Experts. He’s currently an Inc.com  columnist and sought-after speaker who was named Huffington Post’s #1 business speaker for 2017.

Steve is also author of Greater Than Yourself and The Radical Leap: A Personal Lesson in Extreme Leadership, which received Fast Company’s Readers’ Choice Award and was named one of the 100 Best Business Books of All Time.

Steve brings a rare blend of refreshing humor and compelling thought leadership. In our chat, Steve shares stories, examples and insights about love as a hard-core business principle.

SHOW NOTES

 SAVE THE DATE  for the 
Extreme Leadership Experience, where influencers from many fields gather to explore what it looks like to operationalize love in business.

When our guest is the interviewer, the conversation is every bit as authentic.  

Here, Steve talks to two author friends Patrick Lencioni and Mathew Kelly about the impact of love in  business.

Find Steve's books in our Bookstore....
>> Love is Just Damn Good Business: Do What You Love in the Service of People Who Love What You Do
>> The Radical Leap: A Personal Lesson in Extreme Leadership
>> The Radical Edge: Another Personal Lesson in Extreme Leadership

>> Greater Than Yourself: The Ultimate Lesson of True Leadership

"Leadership is NOT about your Position or Title..."

To connect with Steve and his work go to
stevefarber.com
Speaking | Workshops | Training | Books | Videos

  • 6 months ago

Special Episode: Great Authors Recommend Great Leadership Reads

Special Episode:
Great Authors Recommend Other Great Authors

"There's no greater recommendation than when an author tells you
to read someone else's book." Guy Kawasaki

When Guy Kawasaki, author of 15 books, said this in our Podcast chat about an author telling you to read someone else's book, the idea bubbled up for an episode with great authors sharing what they have found to be great reads. From these compelling interviews with best-selling authors Liz Wiseman, Chip Conley, Dolly Chugh and Guy himself, you'll fill your reading list with stellar books -- from must-read classics to fresh new releases. What leadership books do you think they suggested? And what are your leadership favorites?

"I don't read many business books. I read good fiction. Business is about people,
so my favorite business books are anything by Dickens." Tom Peters

SHOW NOTES

Guy endorsed this favorite as "a good explanation of what drives people." Nice wisdom  from the world's best "chief evangelist." Pink's research shows that what best motivates those around us isn't money, but finding a deeper purpose. 

Liz shares how this book brings together "all my favorite topics: leadership, innovation, learning and organizational culture" and  loved how it challenged her personally.

Chip attests personally that  Victor Frankl's reflection on his experience in a concentration camp has helped him in his business. From it, he has discovered that meaning can be fuel for life...and leading others.

Dolly feels this book addresses a core leadership challenge of our time, the irresistible draw of our screens for all of us. How do we both detach from our technology, but also use it to better connect with the people we are leading?


Liz Wiseman raved about this book by Dolly Chugh, NYU social scientist whose Ted Talk was among the Top 25 in 2018. Intrigued, Christy got the book, loved it and decided to invite Dolly on this episode. This book will help you become "the leader you mean to be.”

This book  wins as most recommended (3 out of 4 Guests!). Do you (and your team or your kids) have a Growth Mindset, or a Fixed Mindset?
The answer to that question changes everything--in business, and in life.


The sub-title says it all... 
Say Less, Ask More (gulp). A masterpiece on Coaching to crack the code on habits in our every day, as a Manager, professional Coach, parent, or friend. 



Danny Meyer, NYC restaurant owner who has revolutionized the industry, examines the power of hospitality in business and in life.

 
As much as we crave success, Karen Rinaldi challenges us to consider the possibility that what we may actually need is a failure.

 
Do you keep a journal of reflections and quotations for your own thought leadership? You’re in good company. We may have more to learn from the second century than we realize.


Book Recommendations in order of Episode Appearance

If You Want to Write: A Book About Art, Independence and Spirit ⁠— Brenda Ueland  

The Effective Executive — Peter Drucker 

DriveDaniel Pink

Innovator's Dilemma: When New Technologies Cause Great Firms to Fail  -- Clayton Christensen  

Influence: The Psychology of Persuasion — Bob Cialdini  

Mindset:  The New Psychology of Success — Carol Dweck 

Man’s Search for Meaning — Victor Frankl  

Meditations — Marcus Aurelius 

Setting the Table — Danny Meyer  

The Art of Possibility — Rosamund Stone Zander & Benjamin Zander  

Orbiting the Giant Hairball — Gordon MacKenzie  

Why Should Anyone Be Led By You: What it Takes to Be an Authentic Leader — Rob Goffee & Gareth Jones

How to Live Forever: The Enduring Power of Connecting the Generations —Mark Freedman

It’s Great to Suck at Something:  The Unexpected Joy of Wiping Out and What it Can Teach Us About Patience, Resilience, and the Stuff That Really Matters — Karen Rinaldi  

Conscious Capitalism:  Liberating the Heroic Spirit of Business — John Mackey  

Delivering Happiness: A Path to Passion, Profits, and Purpose —Tony Hsieh

Good to Great: Why Some Companies Make the Leap...And Others Don’t — Jim Collins 

Made to Stick — Chip and Dan Heath

Creativity Inc: Overcoming the Unseen Forces that Stand in the Way of True Inspiration — Ed Catmull 

The Alliance: Managing Talent in the Networked Age —  Reid Hoffman 

The Person You Mean to Be: How Good People Fight Bias — Dolly Chugh 

The Coaching Habit: Say Less, Ask More, and Change the Way You Lead Forever —Michael Bungay Stanier

Irresistible: The Rise of Addictive Technology and the Business of Keeping Us Hooked  — Alan Alter 

Real Queer in America — Samantha Allen 

The Memo: What Women of Color Need to Know to Secure a Seat at the Table  — Minda Harts

  • 7 months ago

Guest: Chip Conley – Author of Wisdom @ Work and Airbnb “Mentern”

Chip Conley | The iconic hospitality entrepreneur is a New York Times bestselling author whose most recent work, Wisdom@Work, is inspired by his experience simultaneously mentoring and reporting to Airbnb’s young CEO, Brian Chesky.

In this interview you’ll hear how the business icon put his ego through “a shrinking process” when joining Airbnb with an average employee age half his own in a sector where his industry knowledge was golden but his tech knowledge was almost nil. In the process he made some amazing discoveries about the advantages of a multigenerational workforce and the power of curiosity and cultivating a beginner’s mind. 

As a rebel entrepreneur at age 26, Chip founded Joie de Vivre Hospitality and served as CEO for 24 years, While CEO he wrote Peak: How Great Companies Get Their Mojo from Maslow with a foreword by Tony Hsieh, CEO of Zappos, who shares Chip’s belief that business success depends on creating a culture where employees find fulfillment and reach their full potential. Under Chip’s leadership Joie de Vivre grew to be the second largest boutique hotel company in the US, an achievement he attributes to applying Maslow’s Hierarchy of Needs to employees  in first, as well as customers and investors.

After selling Joie de Vivre in 2010, Chip wasn't sure what was next. He could have retired at age 52. But the young founders of Airbnb came calling. He served as Airbnb’s Head of Global Hospitality and Strategy for four years — while also being CEO Brian Chesky’s mentor — and continues today as a Strategic Advisor to the company’s leadership. 

SHOW NOTES  

Chip talks about...

  • The realization that "Wow, I'm not going to be CEO."
  • What made him slide down in his chair at an early Airbnb meeting
  • Understanding the difference between smart and wise
  • The false dichotomy of Millennials vs Boomers in the workplace
  • Bucking the notion of a "3-stage life" by endorsing mid-career re-fueling
  • How a fascination with Burning Man helped him be a better executive

 Airbnb |  Like Chip’s company Joie de Vivre, Airbnb experienced a phase of rapid growth, becoming 1 of the top 2 largest hospitality companies in the world, along with Marriott. Co-founder Brian Chesky contributed the Foreword to Wisdom @ Work saying, “Chip Conley will be your guide in learning how to cultivate a beginner’s mind...and be the sage counselor.”

Chip and Airbnb CEO Brian Chesky Speak Together
Check out Brian’s and Chip’s  conversation at the Commonwealth Club about their journey together at Airbnb and the insights that led to writing Wisdom @ Work. Oct 2018

The "Mentern" Concept  |  Chip coined the term “mentern” to reflect what he says is the ideal combination of both teaching and learning from his younger colleagues.  While he and Brian Chesky were living the mentern experience, Robert DeNiro and Anne Hathaway were bringing it to the big screen in The Intern. 


Joie de Vivre Hotels  |  Chip founded Joie de Vivre and led the company as a disruptor in the industry to become the 2nd largest boutique hotel chain in AmericaCheck out Chip’s 2005 interview with SFGate for a great overview of Joie de Vivre’s inception as well as a glimpse into what it’s like to wrestle with hard-edged business issues while maintaining founding virtues. By 2010, Chip was a sought-after source of how to keep a values-driven company relevant in a difficult market environment.  
Read and listen to the advice he shared with Fast Company.  

Cultural Curiosity  |  Chip observed  that “as we get more digital, ritual becomes more important to people.” Or as he says, as URL's have increased, it has grown our need for IRL's (In-Real-Life experiences). Thus grew his fascination with festivals. Chip serves on the Board of the Burning Man Festival. After visiting 36 festivals in 20 countries around the world he founded Fest300 as a passion project.

Peter Drucker |  Drucker was a management thought leader who pioneered several concepts which still inform most modern industries. In his 95 years, he published 40 books, including 2 novels, and received more than 20 honorary doctorate degrees from American and European universities. In the interview, Chip describes Peter Drucker as his role model in the concept of lifelong learning. Chip expressed admiration that Drucker wrote two-thirds of his 40 books after the age of 65, and every two years would go study a new subject that has nothing to do with being a business school professor.
The Drucker Institute  | https://www.drucker.institute/programs/city-of-lifelong-learning/

Your Career is a Jungle Gym, Not a Ladder  |  Chip refers to a career as a jungle gym rather than a ladder - a potent analogy that originated with Pattie Sellers in a 2009 Fortune article and gained even more traction when Sheryl Sanders featured it in her 2013 bestseller Lean In.  

Books by Chip - click to purchase or read reviews

Foreword by Airbnb CEO Brian Chesky

Foreword by Zappos CEO Tony Hsieh

Foreword by Zappos CEO Tony Hsieh

Foreword by Richard Branson

MORE ABOUT CHIP CONLEY

World’s First Midlife Wisdom School | In January 2018, Chip founded the  Modern Elder Academy (MEA), the world's first "midlife wisdom school," where attendees learn how to repurpose a lifetime of experience for the modern workplace. MEA's beachfront campus is located in Baja California Sur, Mexico. 

Chip Conley Website | At Chip’s website, you can check out recent articles about his multi-generational workplace leadership, follow his blog, and subscribe to Chip’s email newsletter.

  • 8 months ago
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