Maurice Brewster is the CEO and Founder of Mosaic Global Transportation. Leading in adversity is a topic Maurice knows all about.
As a premier provider to corporate clients in 400 cities, including Johnson & Johnson, Verizon, Google, Facebook and other Silicon Valley giants, Mosaic watched business go from 2000 trips a day to zero in an instant when Covid-19’s Shelter in Place ended all employee shuttles and event transportation overnight. Mosaic was recently featured in a Wall Street Journal article on how businesses are being impacted by the Corona virus. Listen in for an authentic conversation on the topic of leading through uncertainty.
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Mosaic Featured in the Wall Street Journal
“We’re nervous,” said CEO Maurice Brewster, thinking about how to get 100+ employees back to work. “I’m hoping and preparing for two months. But my gut is telling me this is going to take a lot more than that.” Full article here.
Connect with Mosaic and Maurice
Mosaic Global Transportation is the new benchmark in executive transportation for meeting planners around the world.
Michael Bungay Stanier is the author of The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever, the best-selling coaching book of this century. Written for time-crunched managers, parents or friends who want to be a little more coach-like, it’s about discovering a ”different way of being with people.”
In 2019, Michael was named the #1 thought leader in coaching, and was shortlisted for the coaching prize by Thinkers50, the “Oscars of management”.
Michael’s new book is The Advice Trap: Be Humble, Stay Curious, and Change the Way You Lead Forever. In our interview we chat about how to tame your Advice Monster and what it takes to stay curious just a little bit longer with the people around us, every day.
What Brene Brown has done for vulnerability...Michael Bungay Stanier has done for curiosity."
-- Tom Kolditz, PhD, Brigadier General, Director, Doerr Institute
Take the Questionnaire: What's Your Advice Monster?
Are you inclined to Tell-It? Do you have a penchant for Save-It? Or is Control-It your BFF? Take the questionnaire to discover which of the three Advice Monster personas is strongest in you. Less than 10 minutes to complete, and you’ll get a detailed report including a list of tactics to help you tame your particular flavor of Advice Monster.
Take advantage of these download resources at: GetTheGoodstuff >> How to Ask a Question Well
>> How to Interrupt Someone
>> How to Be Appreciative
Put these sheets somewhere you’ll see them regularly, practice, and change the way you lead forever.
The 7 Essential Coaching Questions
By saying less and asking more—you can change your way of being with people...and get better outcomes.
>> Get straight to the point in any conversation with
The Kickstart Question
>> Uncover new answers with The Awe Question
>> Save hours of time for yourself with The Lazy Question,
and hours of time for others with The Strategic Question
>> Get to the heart of any interpersonal or external challenge
with The Focus Question and The Foundation Question
>> Spark insightful "Ahas" with The Learning Question
Don't Fall Into the Advice Trap
Michael & Marshall Goldsmith (America's #1 Coach by INC and Fast Company) discuss the Essential Coaching Questions featured in both his books.
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More Transformational Questions
In the Interview, Michael shares a great article by Tim Ferris, author of The Four-Hour Work Week and Tribe of Mentors.
See what he says are the “17 Questions that Changed My Life.” What might they do for you?
Marshall Goldsmith is a world-renowned business educator and coach and leading expert in his field. His distinct ability to get results for top leaders has enabled over 150 CEOs, including the CEO of Ford Motor Company and the President of the World Bank, to achieve impactful change with his coaching
Marshall has authored 39 books, including NYTimes #1 best-sellers, Triggers: Creating Behavior Change That Lasts—Becoming the Person You Want to Be and What Got You Here Won’t Get You There. He has been awarded America's #1 Executive Coach by INC and the World's Most Influential Leadership Thinker by Thinkers 50. In In this episode, Marshall shares how to achieve lasting habit change for becoming the person we aim to be. He’s honest, he’s upbeat, and he’s deeply insightful.
6 Leadership Tips from Ford CEO Alan Mulally
It’s no wonder Ford Motor company went from economic distress to glowing profitability under Alan Mulally’s watch. He was warm-hearted and authentic, but he was also disciplined in putting systems in place to succeed in making hard changes. Hear Marshall describe his client in this episode, and see 6 Leadership Tips from Alan in this article.
Everyone Getting Better, Every Day
Marshall shares the powerful example of CEO Hubert Joly, his client who has installed a system at Best Buy where everyone in the company is clear on something in which they can improve. Talk to anyone and say, “What do you want to get better at?”...”You’ll hear, ‘My name is Pat and I want to be a better listener’.” When everyone in the company is getting better...that’s competitive advantage.
The Factors that Influence Overall HAPPINESS
Marshall and his daughter Kelly Goldsmith (PhD & Vanderbilt professor), collaborated on a survey of several thousand adults to uncover exactly what factors influence overall happiness. What they found? It has everything to do with where you point the finger when your attitude needs an improvement.
Download the article and survey results.
Up Your Game with Daily Questions
A cornerstone of Marshall's coaching practice, and a centerpiece of his book Triggers, is the 6-question practice. To support your own daily habit of asking yourself the right questions, try using this app for consistency and accountability.
Atul Gawande's The Checklist Manifesto shows the simple
yet powerful result of adding structured accountability
to what you do, citing it in
Marshall's own book, Triggers..
One of Marshall's enduringly popular titles is What Got You Here Won't Get You There. Marshall and Christy discuss the importance of personal "adult growth spurts" to address life's ever-changing challenges.
Moving from Feedback to Feed Forward
Marshall mentions the concept of "feed forward instead of feedback." This article explains how you can keep the focus of peer input on learning to be right rather than showing you were wrong.
What's Your Mission?
Marshall, like many others, cites Peter Drucker as a foundational influence. He remembers Drucker telling him, "Our mission in life is to make a difference, not to prove how smart we are." To read about Peter Drucker's influence on organizations of all types, check out the Drucker Institute website.
"My mission is simple. I want to help successful people achieve positive, lasting change in behavior."
To connect with Marshall and his work go to:
Webcasts | Workshops | Articles | Books | Videos | Audio
Dolly Chugh is the Author of the acclaimed The Person You Mean to Be: How Good People Fight Bias. She’s also an award-winning researcher at NYU Stern School of Business where she studies the psychology of good people and teaches MBA courses in leadership, management, and negotiations. Dolly shares compelling data on the existence of bias for all of us and provides practical ways for going from a "Believer" in equality to a "Builder." You can start by taking the Harvard Bias test below.
Dolly delivered one of the 25 Most Popular TED Talks of 2018
and has been named one of the Top 100 Most Influential People in Business Ethics (along with Pope Francis, Angelina Jolie, and Bill Gates) by Ethisphere Magazine.
Prior to joining the NYU faculty, Dolly worked at Morgan Stanley, Time Inc., Scholastic, and Merrill Lynch. Dolly has degrees from Cornell University (B.A.) and Harvard University (M.B.A., Ph.D.)
Dolly, a social scientist, studies the psychology of “good people.”
We work hard to protect our good person image. Most of us think we have Credibility. Most of us believe we’re not prejudiced. Dolly’s research explores how our desire to protect our “good person” image actually gets in the way of acknowledging areas where we can be even better.
Take the 10 minute Bias Test
The Implicit Association Test (I.A.T) was designed by the world’s top 3 experts in unconscious bias. These Bias tests are FREE! Choose from a range of tests: Race, Gender, Sexuality, Age, etc. See if you have unconscious biases you didn’t even realize you had.
Headwinds and Tailwinds - Grasping Privilege
We recognize a headwind, but rarely appreciate a tailwind. These winds are invisible, yet significant in their impact. A powerful illustration of the forces at play for people of color at work. Dolly attributes the concept to Debby Irving, who has a chapter by that title in her book: Waking Up White: and finding myself in the story of race.
"Your meetings will tell you what is happening in your organization"
Salesforce is at the forefront leading the way in understanding diversity and inclusion. Tony Prophet, Chief Equity Officer of Salesforce says one of their top strategies is to run better meetings. Notice:
-> Who was invited, who wasn’t? -> Who got interrupted, who didn’t?
-> Who had air time, who didn’t? -> Who received credit, who didn’t?
Dolly draws from Carol Dweck of Stanford University. Dweck’s book, Mindset, makes the distinction between a fixed mindset and a growth mindset. “Goodness” is not a fixed quality, but something that can be developed through focused effort.
Our Brain Makes Associations on Auto-pilot
Often our brain is on auto-pilot, making instant associations we don’t even realize we’re making, For example, if someone says “peanut butter and” ...it’s likely you’ll think “jelly”.
Leveraging the Diversity Advantage
Dolly refers to the work of Kathy Phillips, Director of the Center for Leadership & Ethics and Senior Vice Dean of Columbia Business School. Here, she discusses small steps that have big impact on getting the leverage diversity can provide.
The Best Leaders Share Credit
Abby Wambach, two-time Olympic gold medalist, Women's World Cup champion and six-time winner of the U.S. Soccer Athlete of the Year award. When Wambach scores a goal, rather than bask in all the glory, she points and puts the spotlight on the person who made the assist. Wombach shares wisdom about leadership and teamwork in her newest book, Wolfpack, and her original memoir, Forward.
Steve Farber - Long-time friend, former colleague and best-selling author, joins me as a Guest on LeadersGetReal to talk about his brand new book, Love is Just Damn Good Business releasing September 6th.
Steve has been named one of Inc’s global Top 50 Leadership and Management Experts. He’s currently an Inc.com columnist and sought-after speaker who was named Huffington Post’s #1 business speaker for 2017.
Steve is also author of Greater Than Yourself and The Radical Leap: A Personal Lesson in Extreme Leadership, which received Fast Company’s Readers’ Choice Award and was named one of the 100 Best Business Books of All Time.
Steve brings a rare blend of refreshing humor and compelling thought leadership. In our chat, Steve shares stories, examples and insights about love as a hard-core business principle.
When our guest is the interviewer, the conversation is every bit as authentic.
Here, Steve talks to two author friends Patrick Lencioni and Mathew Kelly about the impact of love in business.
Find Steve's books in our Bookstore....
>> Love is Just Damn Good Business: Do What You Love in the Service of People Who Love What You Do
>> The Radical Leap: A Personal Lesson in Extreme Leadership
>> The Radical Edge: Another Personal Lesson in Extreme Leadership
>> Greater Than Yourself: The Ultimate Lesson of True Leadership